FAQs

1. What is xPets?

xPets is a social platform where pets can connect, share their daily adventures, and make friends! It’s a space dedicated to celebrating our pets' personalities, building a community of animal lovers, and sharing special moments through photos, videos, and vlogs.

2. How do I create a profile for my pet?

Simply download the xPets app and follow the steps to create a profile. You can add your pet's name, breed, age, and fun details like their favourite activities and quirks. You’ll also be able to upload photos and videos to showcase their personality!

3. Can my pet make friends on xPets?

Yes! xPets is designed to help pets connect with other pets. You can send friend requests, follow other pet profiles, and interact with posts from across the xPets community.

4. Is there a game element on xPets?

We’re working on adding fun, interactive games to make the platform even more engaging for you and your pet’s profile! Stay tuned for updates that will allow pets to “earn treats” and reach milestones as they engage with their friends.

5. Is xPets free to use?

Yes, xPets is free to download and use. We’re committed to keeping the core features of our community accessible to everyone. Any premium features or fun additions in the future will be entirely optional.

6. How do I share my pet's daily diary on xPets?

Once you've set up your pet's profile, you can post diary updates directly from your app. Share photos, videos, or even just a story about your pet’s day, and watch your followers engage with your posts!

7. Can I shop for pet products on xPets?

Yes! xPets offers a ‘Shop’ section where you can browse and buy quality pet products handpicked by our team. We strive to make shopping easy for our community, featuring items perfect for pets and pet parents alike. Stay tuned as we will be adding more stock to the platform over the next few months!

8. What is the 'Your Pet's World' slogan all about?

Our slogan, "Your Pet's World, Where Pets Make Friends!" highlights our mission: to create a space where pets are the stars. We want xPets to be a safe, fun, and friendly environment where pets can build their own social circles and share their lives.

9. Can I report inappropriate content?

Absolutely. We take the safety and positivity of our community very seriously. If you see any inappropriate or harmful content, you can report it directly from the app, and our team will review it promptly.

10. How do I contact support if I need help with the app?

If you need assistance, you can reach out to our Support team through the Support section on the xPets app or website. We’re here to ensure you and your pet have the best experience possible!